Global Outsourcing prototype 2026

Acquire BPO is now Acquire Intelligence.

Global Outsourcing

We help businesses outsource and automate intelligently. Acquire Intelligence
helps unlocks efficiency, reduce expenses, and fuel innovation.

Global Outsourcing

Ready to transform your business, intelligently? Let’s chat.

Global Outsourcing Solutions

Powering Global Operations with Intelligence

We delivers secure, scalable, and high-performance outsourcing solutions tailored to your goals and built for long-term impact.

Powering Global Operations with Intelligence

We delivers secure, scalable, and high-performance outsourcing solutions tailored to your goals and built for long-term impact.

Job Roles that you can outsource

Job Roles

Job Roles That You Can Outsource

More Job Roles →

Safe

We safeguard our clients' brands by adhering to the highest global compliance frameworks and standards, including ISO 27001, ISO 45001, SOC 2 Type II, HIPAA, PCI-DSS, and GDPR

ISO 27001

SOC 2 Type II

PCI DSS

HIPAA

GDPR

Flexible

Our flexible operating models are designed to incorporate client input through comprehensive and co-source approaches. This adaptability allows us to fine-tune our processes and services to fit the exact needs of our clients, providing unparalleled customisation.

Innovative

Our long-term partnership strategy prioritises efficiency and program development and our innovation-led approach has earned us industry recognition and awards over many years.

Finalist 2025 CCW
BPO of the Year

Finalist 2023 CCW
BPO of the Year

2022 Bronze Stevie Winner
Contact Centre Award

2022 Global Outsourcing
100® list

Safe

We safeguard our clients' brands by adhering to the highest global compliance frameworks and standards, including ISO 27001, ISO 45001, SOC 2 Type II, HIPAA, PCI-DSS, and GDPR.

Flexible

Innovative

Our long-term partnership strategy prioritises efficiency and program development and our innovation-led approach has earned us industry recognition and awards over many years.

Finalist 2025 CCW
BPO of the Year

Finalist 2023 CCW
BPO of the Year

2022 Bronze Stevie Winner
Contact Centre Award

2022 Global Outsourcing
100® list

Outsourcing Solutions

Outsourcing Models

Transforming businesses, intelligently

Remote Teams

1-5 People

Acquire helps you build high-performing offshore teams that feel like an extension of your business, with full ops support while you stay in control of daily workflows.

Learn More

Co-source

6-25+ People

You select the team, we provide the workspace, infrastructure, support services and operational oversight that lets you focus on goals without the hassle.

Learn More

Comprehensive Outsourcing

10+ People

Full service solution managing every element of your program to deliver high quality outcomes.

Learn More

Acquire@Home

Any Size

Secure and flexible work-from-home model that supports business continuity and operational resilience. It enables a blend of remote with office-based models.

Learn More

OUTSOURCING MODELS

Transforming businesses, intelligently

Remote Teams

1–5 Team Members
Your team, our infrastructure and support

Acquire helps you build high-performing offshore teams that feel like an extension of your business, with full ops support while you stay in control of daily workflows.

Co-source

6-25+ Team Members
Your leadership, our operational expertise

You select the team, we provide the workspace, infrastructure, support services and operational oversight that lets you focus on goals without the hassle.

Comprehensive Outsourcing

10+ Team Members
End-to-end, outcome-based operations

Full service solution managing every element of your program to deliver high quality outcomes.

Acquire@Home

Any Size Team Members
Home-Based, You Manage

Secure and flexible work-from-home model that supports business continuity and operational resilience. It enables a blend of remote with office-based models

Co-source

6-25+ Team Members
Your leadership, our operational expertise

You select the team, we provide the workspace, infrastructure, support services and operational oversight that lets you focus on goals without the hassle.

Remote Teams

1–5 Team Members
Your team, our infrastructure and support

Acquire helps you build high-performing offshore teams that feel like an extension of your business, with full ops support while you stay in control of daily workflows.

Comprehensive Outsourcing

10+ Team Members
End-to-end, outcome-based operations

Full service solution managing every element of your program to deliver high quality outcomes.

Acquire@Home

Any Size Team Members
Home-Based, You Manage

Secure and flexible work-from-home model that supports business continuity and operational resilience. It enables a blend of remote with office-based models

INDUSTRIES

Unmatched Industry Experience

Finance & Insurance

Operate securely, scale efficiently, and reduce risk.

We support finance and insurance teams working across platforms like Xero, MYOB, QuickBooks, SAP, Salesforce, Guidewire, and claims management systems. Acquire teams support roles including accounts officers, audit support analysts, compliance and risk analysts, claims processing specialists, and finance administrators.

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Healthcare

Improve care coordination without compromising compliance.

We support healthcare organisations operating across practice management systems, electronic medical records, billing platforms, scheduling tools, and CRM systems. Acquire teams support roles such as patient scheduling coordinators, medical billing and coding specialists, care coordinators, and administrative support staff.

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Logistics & Supply Chain

Increase speed, visibility, and operational resilience.

We support logistics teams working within ERP systems, warehouse management systems, order management platforms, inventory tools, and reporting dashboards. Acquire teams support roles including order processing specialists, inventory coordinators, supply chain analysts, and operations support staff.

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Media & Entertainment

Keep broadcast, scheduling, and sales operations running smoothly.

We support media and entertainment teams working across broadcast management systems, traffic and scheduling platforms, ad sales systems, workforce scheduling tools, and internal reporting platforms. Acquire teams support roles including traffic operations specialists, materials and scheduling coordinators, sales administrators, HR administrators, sales coordinators, and broadcast scheduling support.

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Retail & E-Commerce

Deliver consistent customer experiences at scale.

We support retail and e-commerce teams across Shopify, Magento, Salesforce, Zendesk, order management systems, inventory platforms, and analytics tools. Acquire teams support roles including customer service agents, order processing specialists, returns and fulfilment support, and sales operations analysts.

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Technology & SaaS

Support users, products, and platforms as you scale.

We support SaaS teams operating across Zendesk, Intercom, Jira, ServiceNow, Salesforce, product analytics tools, and internal support platforms. Acquire teams support roles including customer support agents, helpdesk specialists, technical support analysts, and product operations support.

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Telecommunications

Deliver reliable support across complex networks.

We support telecommunications providers working within network monitoring tools, CRM systems, provisioning platforms, billing systems, and technical support environments. Acquire teams support roles such as customer support agents, network monitoring analysts, provisioning specialists, and technical support staff.

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Back Office

Contact Centre

Job Roles

Back Office

Outsource your back-office functions to an efficient and innovative service provider while you focus on your core business.

Contact Centre

Job Roles

Some of our valued clients

Employee Satisfaction

Very satisfied or satisfied employees / Total number of employees completing survey.

87%

Net Promoter Score

Percentage of Promoters (9 or 10 ratings) minus percentage of Detractors (0-6 ratings).

58+

Global training success rate

Metric tracked 90 days after completing employee training programs.

88%

Manila, Philippines

Santo Domingo, Dominican Republic

Melbourne, Australia

Texas, United States

Do my offshore staff work remotely or in an office?

Onsite/Office-based: Modern, fully equipped workspaces managed by us.
Work-from-home/Remote: With the same appropriate security and compliance measures in place, ensuring your data stays protected and delivery remains seamless.

Are staff fully dedicated or shared across clients?

All staff are 100% dedicated to your business. They work exclusively for you, aligned to your processes, goals, and performance expectations and not split across multiple clients.

Will we still be in control of our operations?

Co-source & Remote Teams: You retain full operational control. We integrate seamlessly into your workflows while you set direction and priorities.
Comprehensive model: Acquire manages and runs day-to-day operations directly, while keeping you informed and aligned.

Can the model scale up or down easily as needed?

Yes. Our model is designed for flexibility. Scale teams up or down based on demand, without long lead times or operational disruption. You stay agile while we handle the execution.

How quickly can we scale a team?

Depending on the role, we can deploy talent in as little as 6-8 weeks. Our model is built for flexibility, scale up, scale down, or adjust skill sets as your business needs evolve.

Who owns day-to-day management and escalation?

For Co-source and Remote Teams, you retain full operational control. You manage day-to-day priorities, while Acquire provides structured governance, account management, and clear escalation paths to ensure fast resolution and continuous improvement.
For Comprehensive Outsourcing, Acquire handles day-to-day operations directly.

What Job Roles Can You Outsource?

The Top 10 Most Common Job Roles to Outsource are:

Customer Service & Contact Centre Agents
Accounting & Finance Roles (e.g. billing, bookkeeping)
HR Services (recruitment coordination, onboarding)
Technical & IT Support
Health Information Management (medical coding, transcription)
Marketing & Sales Support
Quality Assurance & Data Management
Data Entry & Processing
Payroll & Compliance Support (managing payroll e.g.)
Executive Assistants & Admin Support

To enquire about pricing or discuss additional job roles not listed here, get in touch with our team for a tailored quote.

How Outsourcing Works?

Four steps to build your outsourced team

Define your needs — Tell us what roles and outcomes you’re looking for — we’ll take care of the rest.
We source the right talent — Our recruitment experts find skilled professionals who align with your goals and culture.
Your team, your way — Your dedicated staff work full-time for you – remotely or from one of our global offices.
We run the operations — We handle compliance, performance, and quality – so you can focus on results.

Why Choose Acquire Intelligence?

Acquire Intelligence delivers intelligent outsourcing and automation solutions that enhance performance, reduce cost, and drive measurable growth.

What Sets Us Apart:

Safe. Flexible. Innovative. These values are embedded in every solution we deliver. We meet the highest global standards, including ISO 27001, ISO 45001, SOC 2 Type II, HIPAA, PCI-DSS, and GDPR.

Flexible delivery models tailored to fit your business:

Remote Teams: You choose the team, we handle the rest
Co-source: Your team, our infrastructure and support tailored to you
Comprehensive Outsourcing: We manage the full operation, end to end

How we Transform Businesses, Intelligently.

Eliminate. Automate. Reallocate™.This proven approach helps businesses increase speed, reduce effort, and scale with confidence.

Lastly, we are founder-led, commercially focused, and hands-on. We move fast, stay accountable, and deliver results.

Frequently Asked Questions

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Global Outsourcing prototype 2026

Acquire BPO is now Acquire Intelligence.

Acquire BPO is now Acquire Intelligence.

Global Outsourcing

Global Outsourcing

Powering Global Operations with Intelligence