Australia
About Au
Acquire BPO is now Acquire Intelligence.
Acquire BPO is now Acquire Intelligence.
About
Acquire Intelligence
We help businesses scale faster, operate smarter, and reduce costs through
practical, technology-agnostic AI and automation solutions.
We help transform business by eliminating inefficiencies, automating with intent, and reallocating work to where it performs best. With teams across Australia, the Philippines, the Dominican Republic, and the United States, we deliver secure and scalable solutions in customer experience, back office, and digital operations.
Founded in 2006, we offer flexible delivery models including Remote Teams, Co-sourcing, and full service outsourcing. Our AI consulting division helps clients fast track transformation with automation strategies that deliver measurable ROI, often guaranteed. All solutions are backed by deep expertise and enterprise grade compliance.
At Acquire Intelligence, we are Safe. Flexible. Innovative. That is how we deliver transformation with intent, impact, and the entrepreneurial energy to make it real.
Acquire Intelligence
Acquire Intelligence transforms the way businesses grow and operate, combining intelligent outsourcing with AI consulting to unlock real performance gains.
OUR Mission
Our mission is to help business help companies
grow faster and operate smarter.
Safe
We safeguard our clients’ brands by implementing best practices, hiring the right talent, and enforcing stringent control mechanisms for information security compliance.
Flexible
Our long-term partnership strategy emphasises client efficiency and program development, automating and optimising processes to achieve maximum efficiency and cost reduction.
Innovative
We provide tailored solutions that exceed expectations and align perfectly with our clients’ strategic objectives.
Leadership
Meet the team behind one of the world’s fastest-
growing outsourcing providers
Locations
Our Global Reach
With teams across Australia,
the Dominican Republic, the
Philippines, and the US, we deliver AI solutions worldwide — fast and local.
Our History
Learn more about Australia’s leading outsourcer and AI Consultancy
2005
- Founded to service Australian telco provider
- 200 FTE
- 1 location
- Contact Centre services
2013
- New Australian headquarters in Melbourne
- 3,500 FTE
- 5 locations
- Contact Centre & Business Process Outsourcing
2015-6
- Acquisition of Animation1 and SHORE Solutions
- Acquisition of Animation 1
- Opened US headquarters (Dallas, TX)
- Dominican Republic Delivery Centre
- 5,000 FTE
- 11 locations
- Contact Centre, BPO & Marketing services
2017
- 7,000 FTE
- 12 locations
- Global outsourcer
- Omni-channel customer contact solution
- 120+ clients
- Global PCI-DSS certification
2020
- Acquisition of The SMART Group
- 15 locations
- Centres of Excellence launch
- SOC1, SOC2, HIPAA attestations
- Onshore, offshore, Work from Home
2024
- 9,500+ FTE
- Dallas (Irving) Onshore US Delivery Centre
- 130+ clients
- CX 55%, BPO 45% & AI
- 14 locations
Whether it’s eliminating wasted effort, automating workflows or reallocating tasks for scale, we drive real outcomes with a commercial focus. With our ROI Guarantee, you can be confident of seeing real value in our work. That’s the Acquire Intelligence difference.
Whether it’s eliminating wasted effort, automating workflows or reallocating tasks for scale, we drive real outcomes with a commercial focus. With our ROI Guarantee, you can be confident of seeing real value in our work. That’s the Acquire Intelligence difference.
Speak to Sales
Get in touch with our team to learn more about Acquire Intelligence.