With teams across Australia, the Dominican Republic, the Philippines, and the US, we deliver AI solutions worldwide — fast and local.
Our History
Learn more about Australia’s leading outsourcer and AI Consultancy
2005
Founded to service Australian telco provider
200 FTE
1 location
Contact Centre services
2013
New Australian headquarters in Melbourne
3,500 FTE
5 locations
Contact Centre & Business Process Outsourcing
2015-6
Acquisition of Animation1 and SHORE Solutions
Acquisition of Animation 1
Opened US headquarters (Dallas, TX)
Dominican Republic Delivery Centre
5,000 FTE
11 locations
Contact Centre, BPO & Marketing services
2017
7,000 FTE
12 locations
Global outsourcer
Omni-channel customer contact solution
120+ clients
Global PCI-DSS certification
2020
Acquisition of The SMART Group
15 locations
Centres of Excellence launch
SOC1, SOC2, HIPAA attestations
Onshore, offshore, Work from Home
2024
9,500+ FTE
Dallas (Irving) Onshore US Delivery Centre
130+ clients
CX 55%, BPO 45% & AI
14 locations
Whether it’s eliminating wasted effort, automating workflows or reallocating tasks for scale, we drive real outcomes with a commercial focus. With our ROI Guarantee, you can be confident of seeing real value in our work. That’s the Acquire Intelligence difference.
Whether it’s eliminating wasted effort, automating workflows or reallocating tasks for scale, we drive real outcomes with a commercial focus. With our ROI Guarantee, you can be confident of seeing real value in our work. That’s the Acquire Intelligence difference.