About Au
About
Acquire Intelligence
We help businesses scale faster, operate smarter, and reduce costs through
practical, technology-agnostic AI and automation solutions.
OUR Mission
Our mission is to help business help companies
grow faster and operate smarter.
Safe work to the right people in the right place to minimise cost and maximise scale.
Flexible wasted process, systems and costs that slow execution and add no value.
Innovative workflows and system tasks to reduce manual effort and drive speed.
Leadership
Meet the team behind one of the world’s fastest-
growing outsourcing providers
Locations
Our Global Reach
With teams across Australia,
the Dominican Republic, the
Philippines, and the US, we deliver AI solutions worldwide — fast and local.
Our History
Learn more about Australia’s leading outsourcer and AI Consultancy
2005
- Founded to service Australian telco provider
- 200 FTE
- 1 location
- Contact Centre services
2013
- New Australian headquarters in Melbourne
- 3,500 FTE
- 5 locations
- Contact Centre & Business Process Outsourcing
2015-6
- Acquisition of Animation1 and SHORE Solutions
- Acquisition of Animation 1
- Opened US headquarters (Dallas, TX)
- Dominican Republic Delivery Centre
- 5,000 FTE
- 11 locations
- Contact Centre, BPO & Marketing services
2017
- 7,000 FTE
- 12 locations
- Global outsourcer
- Omni-channel customer contact solution
- 120+ clients
- Global PCI-DSS certification
2020
- Acquisition of The SMART Group
- 15 locations
- Centres of Excellence launch
- SOC1, SOC2, HIPAA attestations
- Onshore, offshore, Work from Home
2024
- 9,500+ FTE
- Dallas (Irving) Onshore US Delivery Centre
- 130+ clients
- CX 55%, BPO 45% & AI
- 14 locations
Whether it’s eliminating wasted effort, automating workflows or reallocating tasks for scale, we drive real outcomes with a commercial focus. With our ROI Guarantee, you can be confident of seeing real value in our work. That’s the Acquire Intelligence difference.
Whether it’s eliminating wasted effort, automating workflows or reallocating tasks for scale, we drive real outcomes with a commercial focus. With our ROI Guarantee, you can be confident of seeing real value in our work. That’s the Acquire Intelligence difference.
Contact Us
Get in touch with our team to learn more about Acquire Intelligence.