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Acquire BPO is now Acquire Intelligence.

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AI Consulting with Rapid, Real Impact. Unlock business value fast.

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Cut Through the noise

Our consulting team identifies automation opportunities, builds the case for change, and maps a clear path to ROI.

Eliminate, Automate, Reallocate^™

Eliminate
Eliminate wasted processes, systems and costs that slow execution and add no value.
Automate
Automate work to the right people in the right place to minimise cost and maximise scale
Reallocate
Reallocate workflows and system tasks to reduce manual effort and drive speed

What We Offer

Our AI Solutions span the full lifecycle from upfront strategy to execution and enablement.

AI Strategy & Consulting

Identify high value opportunities, build a roadmap, and guarantee ROI.

AI Implementation & Automation

Execute rapidly with intelligent automation and AI agents.

AI Tools & Integration

Seamlessly connect AI to your existing platforms without disruption.

AI Training & Governance

Upskill your people and embed compliance into every deployment.

AI Strategy & Consulting

Identify high value opportunities, build a roadmap, and guarantee ROI.

AI Implementation & Automation

Execute rapidly with intelligent automation and AI agents.

AI Tools & Integration

Seamlessly connect AI to your existing platforms without disruption.

AI Training & Governance

Upskill your people and embed compliance into every deployment.

Finance & Insurance

Operate securely, scale efficiently, and reduce risk.

We support finance and insurance teams working across platforms like Xero, MYOB, QuickBooks, SAP, Salesforce, Guidewire, and claims management systems. Acquire teams support roles including accounts officers, audit support analysts, compliance and risk analysts, claims processing specialists, and finance administrators.

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Healthcare

Improve care coordination without compromising compliance.

We support healthcare organisations operating across practice management systems, electronic medical records, billing platforms, scheduling tools, and CRM systems. Acquire teams support roles such as patient scheduling coordinators, medical billing and coding specialists, care coordinators, and administrative support staff.

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Logistics & Supply Chain

Increase speed, visibility, and operational resilience.

We support logistics teams working within ERP systems, warehouse management systems, order management platforms, inventory tools, and reporting dashboards. Acquire teams support roles including order processing specialists, inventory coordinators, supply chain analysts, and operations support staff.

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Media & Entertainment

Keep broadcast, scheduling, and sales operations running smoothly.

We support media and entertainment teams working across broadcast management systems, traffic and scheduling platforms, ad sales systems, workforce scheduling tools, and internal reporting platforms. Acquire teams support roles including traffic operations specialists, materials and scheduling coordinators, sales administrators, HR administrators, sales coordinators, and broadcast scheduling support.

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Retail & E-Commerce

Deliver consistent customer experiences at scale.

We support retail and e-commerce teams across Shopify, Magento, Salesforce, Zendesk, order management systems, inventory platforms, and analytics tools. Acquire teams support roles including customer service agents, order processing specialists, returns and fulfilment support, and sales operations analysts.

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Technology & SaaS

Support users, products, and platforms as you scale.

We support SaaS teams operating across Zendesk, Intercom, Jira, ServiceNow, Salesforce, product analytics tools, and internal support platforms. Acquire teams support roles including customer support agents, helpdesk specialists, technical support analysts, and product operations support.

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Telecommunications

Deliver reliable support across complex networks.

We support telecommunications providers working within network monitoring tools, CRM systems, provisioning platforms, billing systems, and technical support environments. Acquire teams support roles such as customer support agents, network monitoring analysts, provisioning specialists, and technical support staff.

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ROI Implementation Guarantee

Whether it’s eliminating wasted effort, automating workflows or reallocating tasks for scale, we drive real outcomes with a commercial focus. With our ROI Guarantee, you can be confident of seeing real value in our work. That’s the Acquire Intelligence difference. See how we transform businesses, intelligently.

Global Outsourcing Solutions

Powering Global Operations with Intelligence.

Acquire Intelligence delivers secure, scalable, and high-performance outsourcing solutions tailored to your goals and built for long-term impact.

Global Outsourcing →

Expert Teams Across Every Function

Job roles

Leverage outsourcing services to transform your business, intelligently.

Our teams are experienced in supporting day-to-day processing, customer operations, and compliance work across the industry’s most widely used finance and insurance systems. We work seamlessly within your existing technology stack, including:

Job roles

Leverage outsourcing services to transform your business, intelligently.

Finance & Insurance

Accounting Services, Audit Support, Compliance and Risk Management

Healthcare

Patient Scheduling and Coordination, Medical Billing and Coding

Logistics & Supply Chain

Order Processing and Fulfilment, Inventory Management Support

Media & Entertainment

Customer Support Services, Content Moderation and Review

Retail & E-Commerce

Customer Support Services, Order Processing and Fulfilment Support

Technology & SaaS

Customer Support Services, Helpdesk Support

Telecommunications

Customer Support Services, Network Monitoring and Technical Support

Industry	Sample Expertise
Finance & Insurance	Accounting Services, Audit Support, Compliance and Risk Management
Healthcare	Patient Scheduling and Coordination, Medical Billing and Coding
Logistics & Supply Chain	Order Processing and Fulfilment, Inventory Management Support
Media & Entertainment	Traffic Operations, Materials & Scheduling & Sales Admin
Retail & E-Commerce	Customer Support Services, Order Processing and Fulfilment Support
Insurance Litigation Support Specialist	Handle financial data for claims
Technology & SaaS	Customer Support Services, Helpdesk Support
Telecommunications	Customer Support Services, Network Monitoring and Technical Support

Do my offshore staff work remotely or in an office?

You choose. We support both.

Onsite/Office-based: Modern, fully equipped workspaces managed by us.
Work-from-home/Remote: Access to a deeper talent pool that has up to 5× more qualified candidates.

Regardless of setup, our ICT teams enforce the same security, performance, and compliance standards to ensure work stays secure, and delivery stays seamless.

Are staff fully dedicated or shared across clients?

All staff are 100% dedicated to your business. They work exclusively for you, aligned to your processes, goals, and performance expectations and not split across multiple clients.

Will we still be in control of our operations?

Yes. You retain full operational control. We co-source meaning we integrate seamlessly into your workflows while you set the direction and priorities.

Can the model scale up or down easily as needed?

Yes. Our model is designed for flexibility. Scale teams up or down based on demand, without long lead times or operational disruption. You stay agile while we handle the execution.

How quickly can we scale a team?

Depending on the role, we can deploy talent in as little as 2 to 4 weeks. Our model is built for flexibility, scale up, scale down, or adjust skill sets as your business needs evolve.

Who owns day-to-day management and escalation?

You retain full operational control. Your team manages day-to-day priorities, while Acquire provides structured governance, account management, and clear escalation paths to ensure fast resolution and continuous improvement.

What Job Roles Can You Outsource?

The Top 10 Most Common Job Roles to Outsource are:

Customer Service & Contact Centre Agents
Accounting & Finance Roles (e.g. billing, bookkeeping)
HR Services (recruitment coordination, onboarding)
Technical & IT Support
Health Information Management (medical coding, transcription)
Marketing & Sales Support
Quality Assurance & Data Management
Data Entry & Processing
Payroll & Compliance Support (managing payroll e.g.)
Executive Assistants & Admin Support

To enquire about pricing or discuss additional job roles not listed here, get in touch with our team for a tailored quote.

How Outsourcing Works?

Four steps to build your outsourced team Define your needs Tell us what roles and outcomes you’re looking for — we’ll take care of the rest.We source the right talent Our recruitment experts find skilled professionals who align with your goals and culture. Your team, your way Your dedicated staff work full-time for you – remotely or from one of our global offices. We run the operations We handle compliance, performance, and quality – so you can focus on results.

Why Choose Acquire Intelligence?

Acquire Intelligence delivers intelligent outsourcing and automation solutions that enhance performance, reduce cost, and drive measurable growth.

What Sets Us Apart: Safe. Flexible. Innovative. These values are embedded in every solution we deliver. We meet the highest global standards, including ISO 27001, ISO 45001, SOC 2 Type II, HIPAA, PCI-DSS, and GDPR. Flexible delivery models tailored to fit your business: Remote Teams: You choose the team, we handle the rest Co-source: Your team, our infrastructure and support tailored to you Comprehensive Outsourcing: We manage the full operation, end to end How we Transform Businesses, Intelligently. Automate. Eliminate. Reallocate. This proven approach helps businesses increase speed, reduce effort, and scale with confidence. Lastly, we are founder-led, commercially focused, and hands-on. We move fast, stay accountable, and deliver results.

Frequently Asked Questions

FAQ

Frequently Asked Questions

What makes your consulting different?

We’re outcome-driven, entrepreneurially minded, and focused on delivering fast results. Unlike large consultancies that embed for years, we get in, deliver, and get out, unless you ask us to stay to and move to the next thing.

Do you only work with enterprise clients?

No, we support scaling businesses through to multinationals and publicly listed companies.

How long does a strategy engagement take?

It depends on scope. Some take just a few days. Larger, multi-departmental programs may run for weeks or months. We scale to fit your need and pace.

Is outsourcing only cost savings?

Cost efficiency is a benefit, not the goal. Our clients outsource to improve speed, access specialised talent, increase flexibility, and free internal teams to focus on high-value work. You can try out our cost-saving calculator to discover how our Fear-Free Guarantee will impact your bottom line.

Will we still be in control of our operations?

Yes. You retain full operational control. We co-source meaning we integrate seamlessly into your workflows while you set the direction and priorities.

Can the model scale up or down easily as needed?

Yes. Our model is designed for flexibility. Scale teams up or down based on demand, without long lead times or operational disruption. You stay agile while we handle the execution.

What makes your consulting different?

Do you only work with enterprise clients?

No, we support scaling businesses through to multinationals and publicly listed companies.

How long does a strategy engagement take?

It depends on scope. Some take just a few days. Larger, multi-departmental programs may run for weeks or months. We scale to fit your need and pace.

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Contrarians

Acquire BPO is now Acquire Intelligence.

Acquire BPO is now Acquire Intelligence.

Acquire x The Contrarians

Some of our valued clients

AI Consulting with Rapid, Real Impact. Unlock business value fast.

Cut Through the noise

Eliminate, Automate, Reallocate™

Eliminate, Automate, Reallocate^™