Philippines
Comprehensive outsourcing gives you end-to-end operations while reducing risks and improving scalability, giving you the freedom to focus on growth.
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Global Outsourcing Comprehensive Outsourcing PH
Acquire BPO is now Acquire Intelligence.
Acquire BPO is now Acquire Intelligence.
Global Outsourcing
Comprehensive Outsourcing
Our Comprehensive Outsourcing model manages recruitment, training, quality,
and technology to deliver scalable, high-performing operations while your
teams focus on core growth and innovation.
Ready to transform your business, intelligently? Let’s chat.
Comprehensive Outsourcing lets you focus on your business and while we deliver results.
We Handle Operations
You set the goals. We take care of training, workflow and service delivery.
Get all the Essentials
Recruitment, team, facilities, tech and security. Ready to go.
Have Peace Of Mind
Robust data security and compliance built into every process
Why Choose Comprehensive Outsourcing?
Size
Ideal for 10+ team members
Ownership
We manage the full operation, end-to-end.
Support
We provide infrastructure, oversight, and compliance.
Flexibility
Grow your team size when and how you need.
Why Choose Comprehensive?
- Size: Ideal for 10+ team members
- Ownership: We manage the full operation, end to end
- Support: We provide infrastructure, oversight, and compliance
- Flexibility: Grow your team size when and how you need
Our comprehensive outsourcing model delivers end-to-end, outcome-based operations, managing every aspect of your program to drive consistent results. Ideal for 10+ Team Members.
Job Roles that you can outsource
Sales Rep
Customer Service & Support
Help Desk Agent
Tech Support & IT Services
Billing Specialist
Back Office & Admin Support
Accounts Specialist
Finance & Accounting
Data Analyst
Data Management & Analytics
Business Analyst
Data Management & Analytics
Web Designer
Software Development & Engineering
Graphic Designer
Software Development & Engineering
Angular Developer
Software Development & Engineering
Prompt Engineer
AI & Automation Services
Email Support
Customer Service & Support
Sales Manager
Sales & Lead Generation
Data Entry
Data Management & Analytics
Administrative Assistant
Back Office & Admin Support
Paralegal
Back Office & Admin Support
Administrative Assistant
Back Office & Admin Support
HR Specialist
Back Office & Admin Support
Help Desk Agent
Technical Support & IT Services
Social Media Agent
Customer Service & Support
Reallocate to win
Benefits of Outsourcing
Meet Every Regulation
We stay ahead of regulatory changes so you don’t have to. From data privacy to industry standards, we meet global benchmarks like ISO 27001, ISO 45001, SOC 2 Type II, HIPAA, PCI-DSS, and GDPR.
Lower Costs, Grow Faster
Reduce overheads and reallocate resources into what drives growth. With the right support from a safe and trusted outsourcing partner, you can scale operations without scaling your costs.
Cut Waste, Boost Output
We remove inefficiencies, and streamline delivery so you can do more with less. Enhance your team performance, reduce cost, and drive measurable growth.
Happier Staff, Loyal Customers
We lighten the workload on your team so they can focus on customers. By reducing internal strain, we help create space for deeper connections and long-term loyalty.
About Us
The Acquire Intelligence Difference
We are founder-led, commercially focused and hands-on. We move fast, stay accountable and deliver results. Real outcomes. No Fluff.
Safe: Certified security and operational integrity
Flexible: Delivery aligned to your goals
Innovative: AI and automation for impact
20 years
experience
15 locations globally
Satisfied Clients
*
180
9,500+ Team
members
Total Cases Won
*
420
Employee Satisfaction
Very satisfied or satisfied employees / Total number of employees completing survey.
87%
Net Promoter Score
Percentage of Promoters (9 or 10 ratings) minus percentage of Detractors (0-6 ratings).
58+
Global training success rate
Metric tracked 90 days after completing employee training programs.
88%
What Comprehensive Outsourcing Offers
Assembled Team
Full ownership and delivery of your outsourced operations, managed against agreed performance standards and business outcomes.
Secure Infrastructure
Recruitment, onboarding, training, quality management and compliance, led by experienced operational leadership.
HR Support
Continuous improvement programs embedded across operations to drive measurable uplift in performance, quality, customer experience and efficiency.
AI-Enabled
Access Acquire’s AI technology stack with automation, analytics, and agile tools to enhance operations and decision making.
Enterprise-Grade Infrastructure
Access Acquire’s secure Class A facilities and enterprise-grade infrastructure, compliant with SOC 2 II, ISO 27001, PCI DSS, HIPAA and GDPR standards.
End-To-End Support
End to end support services including HR management, IT support, payroll, facilities management and workforce optimisation.
Strategic Analytics
Strategic reporting, benchmarking, analytics and improvement frameworks to drive better business results over time.
Scalable Platform
A scalable platform that adapts to your needs across functions, geographies and customer segments.
INSIGHTS
Why Choose Comprehensive Outsourcing
Your Team, Your Culture
Your outsourced team is recruited to match your standards and nurtured within a branded workspace that mirrors your local environment.
Strengthen Your Business with Top Talent
Access top talent through our recruitment engine and benefits, helping you attract and retain aligned, motivated employees.
Security and Compliance Without Compromise
Your team operates within secure facilities certified to global standards, supported by carrier grade networks, client-specific data segregation and 24/7 monitoring.
Scalable Growth with Confidence
Expand across geographies, functions, and customer segments with delivery models that adapt to your pace and goals.
Strategic Analytics for Better Outcomes
Ongoing benchmarking, reporting, and performance frameworks ensure continuous improvement and tangible business results.
Scalable Growth with Confidence
Expand across functions and locations at your pace, supported by proven infrastructure, flexible delivery models and dedicated support teams.
Awards & Recognition
Recognised by the people who know.
33
Wins
11
Finalist
44
Total Honours
- P1 2026 AI-Driven Customer Service Stevie Awards ›
- P1 2026 Innovative Contact Centre of the Year Stevie Awards ›
- P1 2026 Corporate Social Responsibility Stevie Awards ›
- P1 2025 CEO / Executive of the Year CEO Magazine ›
- P1 2025 Corporate Social Responsibility Outsource Accelerator ›
- FIN 2023 BPO of the Year CCW Excellence ›
We support both office-based and remote setups:
- Onsite/Office-based: Modern, fully equipped workspaces managed by us.
- Work-from-home/Remote: With the same appropriate security and compliance measures in place, ensuring your data stays protected and delivery remains seamless.
- All staff are 100% dedicated to your business. They work exclusively for you, aligned to your processes, goals, and performance expectations and not split across multiple clients.
- Co-source & Remote Teams: You retain full operational control. We integrate seamlessly into your workflows while you set direction and priorities.
- Comprehensive model: Acquire manages and runs day-to-day operations directly, while keeping you informed and aligned.
- Yes. Our model is designed for flexibility. Scale teams up or down based on demand, without long lead times or operational disruption. You stay agile while we handle the execution.
- Depending on the role, we can deploy talent in as little as 6-8 weeks. Our model is built for flexibility, scale up, scale down, or adjust skill sets as your business needs evolve.
- For Co-source and Remote Teams, you retain full operational control. You manage day-to-day priorities, while Acquire provides structured governance, account management, and clear escalation paths to ensure fast resolution and continuous improvement.
- For Comprehensive Outsourcing, Acquire handles day-to-day operations directly.
The Top 10 Most Common Job Roles to Outsource are:
- Customer Service & Contact Centre Agents
- Accounting & Finance Roles (e.g. billing, bookkeeping)
- HR Services (recruitment coordination, onboarding)
- Technical & IT Support
- Health Information Management (medical coding, transcription)
- Marketing & Sales Support
- Quality Assurance & Data Management
- Data Entry & Processing
- Payroll & Compliance Support (managing payroll e.g.)
- Executive Assistants & Admin Support
Four steps to build your outsourced team
- Define your needs — Tell us what roles and outcomes you’re looking for — we’ll take care of the rest.
- We source the right talent — Our recruitment experts find skilled professionals who align with your goals and culture.
- Your team, your way — Your dedicated staff work full-time for you – remotely or from one of our global offices.
- We run the operations — We handle compliance, performance, and quality – so you can focus on results.
Acquire Intelligence delivers intelligent outsourcing and automation solutions that enhance performance, reduce cost, and drive measurable growth.
What Sets Us Apart:
- Safe. Flexible. Innovative. These values are embedded in every solution we deliver. We meet the highest global standards, including ISO 27001, ISO 45001, SOC 2 Type II, HIPAA, PCI-DSS, and GDPR.
Flexible delivery models tailored to fit your business:
- Remote Teams: You choose the team, we handle the rest
- Co-source: Your team, our infrastructure and support tailored to you
- Comprehensive Outsourcing: We manage the full operation, end to end
How we Transform Businesses, Intelligently.
- Eliminate. Automate. Reallocate™.This proven approach helps businesses increase speed, reduce effort, and scale with confidence.
Lastly, we are founder-led, commercially focused, and hands-on. We move fast, stay accountable, and deliver results.
Frequently Asked Questions
FAQ
What Comprehensive Outsourcing Offers
Enterprise-Grade Infrastructure
Access to secure, Class A delivery centres and networks, compliant with SOC 2 II, ISO 27001, PCI DSS, HIPAA, and GDPR standards.
End-to-End Support
Full service coverage including HR, IT support, payroll, facilities management, and workforce optimisation—so you can focus on outcomes, not admin.
AI-Enabled Operations
Enhance decision-making and efficiency through access to Acquire’s AI stack—automation, analytics, and agile tools built to scale.
INSIGHTS
Why Choose Comprehensive Outsourcing
Your Team, Your Culture
Your outsourced team is recruited to match your standards and nurtured within a branded workspace that mirrors your local environment.
Strengthen Your Business with Top Talent
Access top talent through our recruitment engine and benefits, helping you attract and retain aligned, motivated employees.
Security and Compliance Without Compromise
Your team operates within secure facilities certified to global standards, supported by carrier grade networks, client-specific data segregation and 24/7 monitoring.
Scalable Growth with Confidence
Expand across geographies, functions, and customer segments with delivery models that adapt to your pace and goals.
Strategic Analytics for Better Outcomes
Ongoing benchmarking, reporting, and performance frameworks ensure continuous improvement and tangible business results.
Scalable Growth with Confidence
Expand across functions and locations at your pace, supported by proven infrastructure, flexible delivery models and dedicated support teams.
INSIGHTS
Why Choose Remote Teams
You Pick, We Handle
You choose dedicated team members that best fit your business. We take care of recruitment, HR support and compliance, payroll, IT support and office facilities so you can stay focused on outcomes.
Speed to Scale
Need to move quickly? Our recruitment engine and onboarding approach help you scale rapidly and effectively. We do it every day across CX, back office, and digital roles.
Cost Efficiency, Real Impact
Clients achieve savings of up to 70 percent while maintaining high-quality performance, with dedicated teams that act as an extension of your business, supported by expert operational teams.
Enterprise-Grade Infrastructure
With 9,500 staff in our modern and secure offices, we provide 24/7 IT support, SOC 2 and ISO 27001 certification and a secure MPLS network that ensures stable and always on delivery.
Speak to Sales
Get in touch with our team to learn more about Acquire Intelligence.
Contact Information
Get in touch with our team to learn more about Acquire Intelligence.
Call Us
Incident Management Contact
Speak to Sales
Get in touch with our team to learn more about Acquire Intelligence.