Informative Automation and AI articles

Voice Biometrics introduces self-service to reduce live agent support hours and speed up Average Handle Time (AHT). At Acquire.AI, we help companies improve CX by integrating automation into their contact centre operations.

In this brochure, you’ll learn:

• How to eliminate customer friction points securely and cost-effectively
• How to successfully blend automation technology with the human touch for better customer experiences
• Sample Voice Biometrics use cases