Global Outsourcing Co-source US

Acquire BPO is now Acquire Intelligence.

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Acquire BPO is now Acquire Intelligence.

Acquire BPO is now Acquire Intelligence.

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Global Outsourcing

Co-source

Ready to transform your business, intelligently? Let’s chat.

Co-source lets you combine your team with our offshore expertise while you keep control.

Talk To Us Let's Talk →

You Remain in Control

You managing training, workflow and service delivery.

We Provide the Essentials

Recruitment, team, facilities, tech and security. Ready to go.

We Guide Your Setup

From account management to site selection, we align your teams to the right place.

Why Choose Co-source?

Size

Ideal for 6 – 25+ team members

Ownership

You lead daily operations

Support

We provide infrastructure, oversight, and compliance

Flexibility

Grow your team size when and how you need

Why Choose Co-Source?

  • Size: Ideal for 6 to 25+ team members
  • Ownership: You lead daily operations
  • Support: We provide infrastructure, oversight, and compliance
  • Flexibility: Grow your team size when and how you need

Our Co-source model provides flexible, scalable teams aligned to your goals. You lead the daily operations, while we deliver the infrastructure, oversight, and a secure, compliant environment for seamless global expansion. Ideal for 6 to 25+ Team Members.

Our Co-source model provides flexible, scalable teams aligned to your goals. You lead the daily operations, while we deliver the infrastructure, oversight, and a secure, compliant environment for seamless global expansion. Ideal for 6 to 25+ Team Members.

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Team Photo

Job Roles that you can outsource

More Job Roles →

Why Choose Co-Source?

Our Co-source model provides flexible, scalable teams aligned to your goals. You lead the daily operations, while we deliver the infrastructure, oversight, and a secure, compliant environment for seamless global expansion. Ideal for 6 to 25+ Team Members.

Need a different model?

Reallocate to win

Benefits of Outsourcing

Meet Every Regulation

We stay ahead of regulatory changes so you don’t have to. From data privacy to industry standards, we meet global benchmarks like ISO 27001, ISO 45001, SOC 2 Type II, HIPAA, PCI-DSS, and GDPR.

Lower Costs, Grow Faster

Reduce overheads and reallocate resources into what drives growth. With the right support from a safe and trusted outsourcing partner, you can scale operations without scaling your costs.

Cut Waste, Boost Output

We remove inefficiencies, and streamline delivery so you can do more with less. Enhance your team performance, reduce cost, and drive measurable growth.

Happier Staff, Loyal Customers

We lighten the workload on your team so they can focus on customers. By reducing internal strain, we help create space for deeper connections and long-term loyalty.

About Us

The Acquire Intelligence Difference

We are founder-led, commercially focused and hands-on. We move fast, stay accountable and deliver results. Real outcomes. No Fluff.

Safe: Certified security and operational integrity
Flexible: Delivery aligned to your goals
Innovative: AI and automation for impact

20 years
experience

15 locations globally

Satisfied Clients
* 180

9,500+ Team  
members  

Total Cases Won
* 420
Employee Satisfaction

Very satisfied or satisfied employees / Total number of employees completing survey.

87%

Net Promoter Score

Percentage of Promoters (9 or 10 ratings) minus percentage of Detractors (0-6 ratings).

58+

Global training success rate

Metric tracked 90 days after completing employee training programs.

88%

Manila, Philippines

Santo Domingo, Dominican Republic

Melbourne, Australia

Texas, United States

Did you know? The global contact centre outsourcing market is growing at CAGR of 5.7%. The global market for contact center services is expected to reach $110.7 billion by 2029.


Awards & Recognition

Recognised by the people who know.

33 Wins
11 Finalist
44 Total Honours
  • P1 2026 AI-Driven Customer Service Stevie Awards ›
  • P1 2026 Innovative Contact Centre of the Year Stevie Awards ›
  • P1 2026 Corporate Social Responsibility Stevie Awards ›
  • P1 2025 CEO / Executive of the Year CEO Magazine ›
  • P1 2025 Corporate Social Responsibility Outsource Accelerator ›
  • FIN 2023 BPO of the Year CCW Excellence ›
  • We support a wide range of functions including customer support, back-office operations, finance & accounting, marketing operations, data processing, and industry-specific roles.

Finding the right people

  • We recruit in established talent markets, focusing on role fitness and capability, not volume.
  • Candidates go through multi-stage screening, including skills testing, aptitude assessments, and role-specific evaluation and not just interviews.
  • We hire both technical ability and mindset to ensure alignment with your standards from day one.

Keeping them engaged

  • We offer competitive, market-aligned compensation packages to attract and retain top talent.
  • Staff are hired into stable, long-term roles and not shared or rotated across clients.
  • Structured onboarding, continuous training, and clear career pathways support long-term performance.
  • Dedicated management and regular feedback loops keep teams accountable and engaged.
  • All staff are 100% dedicated to your business. They work exclusively for you, aligned to your processes, goals, and performance expectations and not split across multiple clients.
  • We use meticulous recruitment, skills testing, and structured onboarding. Every engagement includes clear KPIs, ongoing performance reviews, and dedicated account management to ensure consistent delivery.
  • Co-source & Remote Teams: You retain full operational control. We integrate seamlessly into your workflows while you set direction and priorities.
  • Comprehensive model: Acquire manages and runs day-to-day operations directly, while keeping you informed and aligned.
  • Yes. Our model is designed for flexibility. Scale teams up or down based on demand, without long lead times or operational disruption. You stay agile while we handle the execution.
Four steps to build your outsourced team


  • Define your needs — Tell us what roles and outcomes you’re looking for — we’ll take care of the rest.
  • We source the right talent — Our recruitment experts find skilled professionals who align with your goals and culture.
  • Your team, your way — Your dedicated staff work full-time for you – remotely or from one of our global offices.
  • We run the operations — We handle compliance, performance, and quality – so you can focus on results.

Acquire Intelligence delivers intelligent outsourcing and automation solutions that enhance performance, reduce cost, and drive measurable growth.

 

What Sets Us Apart:

  • Safe. Flexible. Innovative. These values are embedded in every solution we deliver. We meet the highest global standards, including ISO 27001, ISO 45001, SOC 2 Type II, HIPAA, PCI-DSS, and GDPR.

 

Flexible delivery models tailored to fit your business:

  • Remote Teams: You choose the team, we handle the rest
  • Co-source: Your team, our infrastructure and support tailored to you
  • Comprehensive Outsourcing: We manage the full operation, end to end

 

How we Transform Businesses, Intelligently.

  • Eliminate. Automate. Reallocate™.This proven approach helps businesses increase speed, reduce effort, and scale with confidence.

Lastly, we are founder-led, commercially focused, and hands-on. We move fast, stay accountable, and deliver results.

Frequently Asked Questions

FAQ

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Get in touch with our team to learn more about Acquire Intelligence.

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